Spinch Casino account verification essentials
You meet this check because the Tobique Gaming Commission licence requires it, and it usually takes 27 hours.
What the check settles for you
You get the six facts that decide who checks you, when, and how long it lasts.
Who checks
Licence held
Time needed
Hard deadline
Verification e-mail
Minimum age
Empty slots, clear order
You open the verification area from your account menu and see three empty slots: identity, address, payment method. Check which slot is marked as needed first.
A readable first file
Your identity document goes in first, photographed flat in daylight with all four corners visible and no glare across the face.
Statement with last digits
Pictures of the payment method must match your own name, so send a screenshot or statement showing the last digits you used at the cashier.
Sent, then reviewed
Once the uploads land, the team reviews them and answers by e-mail, so keep an eye on the inbox tied to your account for the 27-hour window.
When the upload list appears
You will know which paper proves what, and what has to sit inside the frame.
When your files reach us
Your file stays sealed. Once your upload leaves the phone, it travels through a 256-bit SSL tunnel and arrives scrambled. What lands at our end is a locked copy rather than an open picture.
Let verification handle it. When you send a file, the verification team is the only desk that opens it, and support never gets a look. Anything they need from you comes from [email protected].
Checks first, nothing after. In our hands, your documents serve the licence checks and nothing else. Every step traces back to our Tobique Gaming Commission licence, and marketing never touches the folder.
Check these four things before you resend
You will know exactly which flaw stopped your file and how to correct it.
One letter apart, one more round
Why is my photo refused?
Last month beats last year
Send the untouched file
A check that keeps payouts clean
Under licence TGC-4040-728, the Tobique Gaming Commission expects us to know where a player's money began. Treated as routine housekeeping, the source of funds check asks about savings, salary or a sale, never about your character. Answering plainly keeps your account clear and your payouts moving.
Depending on your answer, one or two of these may settle the question.
- Recent payslips from your employer
- Bank statements covering recent months
- Tax notice of assessment
- Proof of a property or asset sale
- Letter confirming a pension or benefit
Out of the ordinary
Sums well above your usual pattern flag the account for a closer look, and a short explanation of the origin is requested.
Profile past versus paper present
Address, surname or birth date that fails to line up with the uploaded files brings a request to confirm which version is correct.
Ready for your first payout?
Cashing out for the first time always brings the full set, and the request arrives before any money is sent in AUD.